Privacy Policy | undefined

1. Data Controller

UNDEFINED S.R.L. (“we”, “us”, or “our”) is the data controller responsible for your personal data. We are registered in Romania with CUI 44337505 and located at Strada Avram Iancu 14, ap. 1, Cluj-Napoca, jud. Cluj, 400089, Romania.

For any privacy-related inquiries, please contact us at contact@undefined.srl.

2. Information We Collect

We collect information you provide directly to us through our contact form:

Name
Email address
Message content

We do not use cookies for tracking or analytics. We do not collect any data automatically beyond what is strictly necessary for the website to function.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and communicate with you
Provide information about our services
Comply with legal obligations

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

Legitimate interest: To respond to inquiries submitted through our contact form
Consent: When you voluntarily submit your information through our contact form
Legal obligation: To comply with applicable laws and regulations

5. Data Sharing and Third Parties

We use Resend, a third-party email service provider, to process contact form submissions. Resend processes data in accordance with GDPR requirements.

We do not sell, trade, or otherwise transfer your personal data to third parties for marketing purposes.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically for the duration of our business relationship plus any period required by law.

7. Your Rights

Under the GDPR, you have the right to:

Access your personal data
Rectify inaccurate personal data
Request erasure of your personal data
Restrict processing of your personal data
Data portability
Object to processing of your personal data
Withdraw consent at any time

To exercise any of these rights, please contact us at contact@undefined.srl.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmissions.

9. International Transfers

Your data may be processed by service providers located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) or any other competent supervisory authority in the EU.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.